[Resolved]  Hindustan Petroleum Corporation [HPCL] — Miss behave and abuse by HP employee when i was filling fuel in my car

Address:203206

Dear sir,

I am sarvesh nagar from greater noida, yesterday i was go for diesel refilling for my car and hired tractor for my personal work. i filled Rs.1000/- diesel by credit card in car than i ask to fill diesel in tractor for Rs.1000/-by same card than he denied to fill the diesel in our tractor even he said i will fill the diesel by cash only. i request many time but he was getting angry on me and my driver, i don't understand i was giving my card for the diesel than how can he denied to fill the diesel. after 20-30 minutes i was there and ask to call the manager but there was no responsible person who can understand my problem, i want to know one thing if i dont have cash than HP will not fill the diesel by card if NO than you have to display if yes than why executive not fill the diesel, even after 30 minutes i was requesting again and again to fill the diesel but than Mr.RITESH come and said call 4 gunman and 5-6 security guards and Ritesh miss behave with me and abuse (like chutiya, sala, haramkhor and many more i can't told you how much dirty abuse he falling on me), and ritesh said to guard that kick and hit him. than i run away to save my life from your guard. i dont know how HP recruit the employees i think HP and take care that how talk to the customers.

finally, i am feeling very threaten, insult and weak because of miss behave of your employees.

now very gently i have some question from HP company:-

* Can any one of your guard and employee abuse the customers (like chutiya, sala, haramkhor, and many more)

* how can Mr.Ritesh kick at my ass.

* who the hell is ritesh, how can he abuse me in public place.

* how can they miss behave with me and my driver.

* You check the employee background or not because i was feel that time that they all are criminal.
* i called 5 time your tollfree number [protected] but this number not in use ...why?

one more thing i don't need your apology mail, i need the action against the Ritesh and other those are involved in this case.
i well educated person and working in MNC and i will not tolerate this type of miss behave with me.

today every one is helping/cooperate each other to because of cash crises. every one is cooperating and supporting the "Honorable PM" decision but your employees are creating the problems with innocent guys.

Now, I know HP is very reputed company and you will look into this, if you will not TAKE any action against him than i will take the help of human rights gov. department and govt administration.
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Apr 29, 2017
Complaint marked as Resolved 
complaint resolved
Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
Dec 06, 2016
Updated by sarveshnagar
thank you ...!!!
Dec 09, 2016
Updated by sarveshnagar
still no action
Dec 13, 2016
Updated by sarveshnagar
no reply
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