Hindustan Petroleum Corporation [HPCL] — negligence of services (regulator and installation)

Address:560102

Hi, i have opted for new connection in hsr layout. I was not informed about taking the regulator as well with all items. Now it has been three days no body has shown up for installation. Every time i call to agency they say they have sent the guy and will be installed in an hour.

This is so frustrating, even after having all basic things for cooking i have to order food from outside. This is just increasing my expenses and wasting my time.

Could you please send someone and to install the gas and ask them to bring the regulator as well by today. Or take everything back and refund my all money so i can opt to other companies agencies.

My agency name is maruthi gas co. Sector 6th hsr layout.
My customer number is 690524.
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Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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My consumer no is629378.I have paid
Rs589.68 towards the cost of the gas.Not
effected.Hence I request you to release my payment and credited to my account.

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    Hindustan Petroleum Corporation [HPCL] Phone
    +91 22 2286 3900
    +91 14 1274 0087
    Hindustan Petroleum Corporation [HPCL] Address
    Petroleum House, 17, Jamshedji Tata Road, Mumbai, Maharashtra, India - 400020
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