Hindustan Petroleum Corporation [HPCL] — Not able to Book LPG Gas Case CAS[protected]R4X8R7

Hi Team,

I am struggling to book my HP LPG gas because there are changes in My distributor.

I have booked the HP gas on 20th Aug 2023 booking number 354120 however I didn't received Gas cylinder i called distributor many time however noone picked up the call. Later I called customer care they told me that there is a change in my distributor and there are no open booking against new distributor and told me to new booking.

When I try to book a gas it always shows me the one booking is open against me and I am not able to book new gas.. Even i cannot cancel existing booking

I called customer care many times however they keep on giving me new customer care number and story repeats

No one is able to resolve my issue ..When I have send an email to Customer care they are giving me same helpline number and it keeps on moving in circle

Please find attached screenshot.

MY complaint:- HPCL#[protected]
CAS[protected]R4X8R7

I Need a resolution ASAP as it already month passed and I am struggling to get the Gas online