Hindustan Petroleum Corporation [HPCL] — only advertising and not giving proper facility

Address:

Vagyani petrol station opp at stand aashta , on the way on sangli islampur road, 416301

I was at hpcl petrol pump at aashta (Sangli) and it is well known and on the way to sangli. This pump only advertise about many facilities about hpcl. I am also a hpcl gas distributor in shirala (Sangli). I went to that pump and that pump was not able to activate even hpcl petrol card. If a hpcl pump is advertising something about our company and they are unable to give service then it's highly embarrassing situation for all hpcl members... So do look into this matter
Name of pump - vagyani petrol station