Hindustan Petroleum Corporation [HPCL] — Payment done , cylinder not booked

Address:howrah

I have booked a cylinder on 03.11.2020 through hpgas mobile app and choose payment online.
after successful google pay transaction app says booking was not made due to payment failure.
i checked that amount was already debited from my account.
upi reference number[protected]
i have already lodge a complaint through hp feedback desk case number - CAS-435835-V2G2L9
my consumer id - 617312 registered mobile number [protected]
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    Hindustan Petroleum Corporation [HPCL] Phone
    +91 22 2286 3900
    +91 14 1274 0087
    Hindustan Petroleum Corporation [HPCL] Address
    Petroleum House, 17, Jamshedji Tata Road, Mumbai, Maharashtra, India - 400020
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