Hindustan Petroleum Corporation [HPCL] — payment made through bhim app but refill cylinder not booked

This is to inform that i am a hp lpg gas customer having customer no 614769.
On 17/04/2020 i made a payment on hpgas app through bhim upi.in the bhim app it is showing that the payment is approved, but in the hpgas app it is shown as payment failed.
So i request to please look into the matter so that i can either get the refill cylinder booking confirmation or get the paid amount back.
I am attaching the payment approval screenshot along with it.