Hindustan Petroleum Corporation [HPCL] — Physical Assault and Refusal to give Bill.

On 01.09.2023, self filled my car's tank with diesel at a HPCL Avneet Fuel Park, Sampaje, Madikeri.

The attendant missed to give me a bill which i requested well before commencing of the filling fuel. He made some phone calls as he said he was not aware of the procedure to retrieve older bills and gave me delivery logs from the pump and said it is the bill. I refused to accept it, so the attendant threw it on my face and walked off, when confronted again he started abusing and I wanted to click a photograph of his behaviour during which he assaulted me physically resulting in damages to my cell phone.

During the dark hours, with family and kid, without further arguments I left the place and noticed that the attendant started chasing our car in a two wheeler, I stopped at a forest check post, where the kind officers offered to resolve the matter. I told them he was chasing me and they spoke to him and made him leave the spot.

I request this matter to handled in a sane manner, reprimand the attendant and instruct the attendants to issue bills even without one asking for.