[Resolved] Hindustan Petroleum Corporation [HPCL] — regarding hp gas leakage

roy2011

from Hyderabad, Andhra Pradesh

Address:	Hyderabad, Andhra Pradesh, 500049
Website:	HPGAS.IN

Name # malathi roy
Mob no # [protected]
Cuonsumer no 621975
Address # 4-1124 marthanda nagar new hafizpet
Landmark # near ganesh temple

Cylinder details
B.20
16.2

Is 3196 part-1lpg
Wc 33.3 litres
Max wp 1.66mp
Tp 2.45 mp

Rmycl
Sr. No 716648
Tare wt 16.2kg
Max gross wt 30.4kg
Batch no h1789
Test dates 06/10

Gas leaking during offline / online mode of regulator=having no washer issues but leak continues= while applying little water to it = the gas leak was behind ball like object can be seen its bubble which meant to escape.

I made complaint 11am still no person arived.
Again i done at evening between 5/6am.

Please rectify the issue

+5 photos

Was this information helpful?

No (0)

Yes (0)

Feb 20, 2018

Complaint marked as Resolved

only new washer updated

Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.

Feb 20, 2018

Updated by roy2011 while applying little water to it ==== the gas leak was behind ball like object can be seen its bubble which meant to escape

i kept 2 days aside

and after service man checked all was right and cylinder used for long time by many people===warn not to sprinkle water

but request made in real time === but service to get urgent time availability offtime!!!

Jun 07, 2019

Updated by roy2011 washer was good condition but leakage was behind the ball not getting stop ...atlast i sprinkle some water on that day and acts normal after then...TQ

BUT THE WASHER PROBLEMS ARE TAKING PLACE 5 TIMES OUT OF 10 CYLINDERS DELIVERED.

ALWAYS WASHER UPDATED GET CHECKED BY SERVICE PEOPLE BEFORE FILLING THE GAS.

SOMETIME DELIVERY BOYS THEY ALWAYS SAYS ""GO TO OFFICE AND WE DO NOT HAVE WASHER WITH US OR OVER"".