Hindustan Petroleum Corporation Limited — Domestic LPG cylinder is not getting received after more than month of booking

Address:

Pune, Maharashtra

Supplier - Hindustan Petroleum Agency - Ratan Gas Agency - Baner, Pune, Maharastra - 411045 Consumer number - 624438 I have booked a gas cylinder on 11th of March 2015. On March 30, I received a message saying that refill will be delivered shortly for booking No.526864. I did not received it. After 9 days on April 8, I received a message that your booking No.526864 has been cancelled. I visited agency and asked why this has happened? They said that delivery man was on vacation and new delivery man is not aware of your address, so we have cancelled it. I asked then why subsidized money is credited to my account when I have not received a cylinder - they said they have no idea. They asked me to book again and assured me that cylinder will be delivered by next day. I did that on April 8 and still I am waiting for refilled cylinder. I have put this complain twice on Hindustan Petroleum grievance online forum. But I think it is just a showcase and no action is being taken. Thanks, Prithveesingh.