Hindustan Petroleum Corporation Limited — Gas refill is not delivered even after 40 days of booking

prithveez

from Delhi, Delhi

Address:

Pune, Maharashtra

Agency - Ratan Gas Agency Consumer Number - 624438. First booking was done on March 11. It was first cleared and I received a message after 20 days that the refill will be delivered with in next 24 hours. After around 8 days later, i.e. on April 8, I received message that the booking was cancelled. No reason was given. When visited agency they asked me to re-book and the refill will be delivered within next 24 hours. No service is provided till the date. I have written this complain multiple times to HP online complain portal. Thanks, Prithveesingh.

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Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.

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Comments

sreedharanc

from Palghat, Kerala

Distributor : UNIVERSAL GAS AGENCIES[protected]

We are senior citizens and we are facing lot of problems with Universal
Gas Agency Taliparamba (Distributors of HP Gas). Our booking number
518074 Dt 02/05/2015.

We don't have any other source of fuel and hence we are totally dependent on LPG Cylinders

I am 80 years old and my wife is 70 and she is having major health issues due to which I am not able to move out for all these issues.when we ask for the delivery status they just keep on saying within 2 days the delivery will be made etc but nothing happens sometime they used say that you can come and collect from our warehouse even though we are staying in permissible
limit. I here by request you to look into the matter and do the needful as soon as possible.
Trust your understanding