[Resolved]  Hindustan Petroleum Corporation Limited — Hp gas cylinder not delivering in homes

Address:

Ernakulam, Kerala

Dear sir,

In kothamangalam-ernakulam-kerala 686691 only one agency for large area & monopoly.

This is from thrikkariyoor -3km away from kothamangalam town-kochi-686692

Now for few years they are bring house hold gas cycilenders in 40ft x 12ft national permit truck/lorry. & delivery in main road & junctions only.

Those who requires refilling they should arrenge your own vehciles, rush to the junction or main road & collect. Those who reach first they only gets.

In this regards your enquiry commity or investigation officers or agencies can check with customers in houses.

You can able to see cycilenders kept infront of every house with chain lock. But charges the full amount for delivery also.

15 days once or monthly once in particuler day delivery in junctions only. That auto rishows & other public carrier drivers, shop keepers are keeping their cyclinders & their dear & near people's cycilders in junctions & collecting - there itself finishing. Tarred pocket roads they are not comming.

Old people, ladies, handicaped, disable persons, day time working people all find it very defficult to get

Make ensure that as per law & contract this to be delivered in homes - kitchen conneted.

Hopes you will do the needful for direct enquiry, feed back, checking then make delivery as per law - hp.

Regards,


Consumer