| Address: | Bangalore, Karnataka |
This is Parthiban,
My distributor TRUPTI ENTERPRISES, Devasandra Main Road, KR Puram, Bangalore - 560036.
I booked cylinder on 28.01.14, Booking No 284082, Consumer No 604832. Cash
memo 161639 generated on 29.01.2014 and I received message on
30.01.2014 for the Refill delivered on 29.01.14 for the same booking. I Immediately called HP and raised a complaint on 30.01.2014. Till date my refill was not delivered. The issue happened earlier 2 times in last 6
Months from this dealer. I called personally to dealer reported the issue. But still the same problem continues.
Previous ref
HPGas Booking No 249097 Cash Memo 125703; Dt 24.10.13 and got delivered message on 26.10.13.
HPGas Booking No 235628 Cash Memo 112660; Dt 18.09.13 and got delivered message on 20.09.13.
I request HP to take immediate action against the dealer and take necessary action against them.
Thanks,
S. Parthiban
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But I don't see any action taken against the above complaint in a serious way.
Again the same issue happened to me. I booked the cylinder on 03/02/2014 and I received message today as the Refill cylinder delivered on yesterday 18/02/2014. But I had not received the cylinder yet.
I don't know how the HP allows like this distributors cheating to consumers.
This creates a bad name on HP service.
I don't like to see this issue continues in future.
REF:
[protected] 286325 03/02/2014 13:23:00 170650 18/02/2014 18/02/2014 Delivered Yes