| Address: | Batanagar, Kolkata |
I raised a request to avail services of amc on 4th may but they dint sent any engineer yet. First they given excuse for lock down and even after 1st unlocking, they still giving excuse that my area falls under containment zone. When i asked to provide an authenticated document that present my area is under containment zone then they could not.
I requested to extend my amc period as you are not able to provide service due to any reason then they also refused for extension.
I told to customer care that if will not get service on time then will raise the complaint with consumer forum then they told, "you can do whatever want but neither can extend the amc period nor can provide any documents stating containment zone but service will get on availability of engineers.
Request you to look into the matter and take a desired action and solve my problem. Was this information helpful? | 
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