[Resolved] Hm Constructions — Builder harassment | |||
On 24-Oct-2013, the builder unilaterally decided to cut off water supply to 290 odd residents living in the community HM Symphony off Sarjapur Road. There has been a long pending dispute between residents and the builder especially wrt Maintenance and project deviations. The builder continues to show no transparency in the accounts incurred to maintain and continues to provide sub standard services. The residents are fighting a petition filed with the Sub Registrar for not transferring the Maintenance responsibilities even after more than 3 years of possession. The builder keeps openly flouting all norms to deviate from the sanctioned plan at his convenience. So the residents stopped maintenance payments since past year and half to first resolve the ongoing dispute through dialogue. But HM (not residents) lost patience and cut off water supply as a step to blackmail and threaten the residents that more cuts in electricity backup, sewage may come if payments not made immediately. If HM doesn't have money to continue maintenance, they should have immediately transferred it to the residents. But No. Instead he wanted to continue maintenance and even threatened to not allow water tankers inside the premises if the residents decided to purchase on their own. Why HM is so hell bent on continuing maintenance? Simple - He is coming with a 3rd building within the premises and wants to hold onto the land title until he completes it so that he can continue flouting all standards or norms with impunity. Otherwise if he was clean, then either he would have finished it long ago and transferred or sign a MoU with association to continue construction even after handing possession to 85% of residents. I regret to own an apartment with HM Symphony, but which other builder is clean in Bangalore? Going by scale of harassment meted out to the residents, HM surely is among the top worst untrustworthy builders. I am sure others may not go to the extent of cutting off water. New buyers - Buy at your own risk. Was this information helpful? | |||
Complaint marked as Resolved
Hm Constructions customer care service did everything in their power to resolve this complaint. All attempts to contact the client have failed. Therefore, this complaint has been annulled and must not be considered where company image and it's services are concerned. | |||
 3 Comments | |||
Comments
Dear Mr. HM_NimbusBuyer
We deeply regret the inconvenience caused to you.
We at HM strive hard to keep up to our customers’ needs and expectations and are glad to inform you that we have 5000+ customers happily living in our residential projects across Bangalore.
HM World City is an integrated township project being constructed in phases where currently we have 700 customers residing. The project location is available for a walk through for customers to verify that the submitted claim of development being in progress. We reassure that no false claims are being made. Several apartments are being sold only after due verification with the facts with HM including the relevant records and the site walk through and interactions with customers. The fact that most apartments are sold through referrals are a testimony to our stand.
We value our customers’ thoughts and concerns and request you to share your apartment details here or write to us at [protected]@hmconstructions.in for us to look into the matter. We will be happy to help you with facts and details about all the documentations and facilities of the site. All facts and records are available for the perusal of the esteemed customers.
Warm regards,
CRM Team HM
We deeply regret the inconvenience caused to you.
We at HM strive hard to keep up to our customers’ needs and expectations and are glad to inform you that we have 5000+ customers happily living in our residential projects across Bangalore.
HM World City is an integrated township project being constructed in phases where currently we have 700 customers residing. The project location is available for a walk through for customers to verify that the submitted claim of development being in progress. We reassure that no false claims are being made. Several apartments are being sold only after due verification with the facts with HM including the relevant records and the site walk through and interactions with customers. The fact that most apartments are sold through referrals are a testimony to our stand.
We value our customers’ thoughts and concerns and request you to share your apartment details here or write to us at [protected]@hmconstructions.in for us to look into the matter. We will be happy to help you with facts and details about all the documentations and facilities of the site. All facts and records are available for the perusal of the esteemed customers.
Warm regards,
CRM Team HM
HM World City, the present maintenance is good and friendly. Considering challenges involved in handling large project, HM has put up a residential manager, which helps to get first hand information and quick resolution
This helps for HM team to work directly with block associations and resolve all complaints on the spot.
There are many improvements like Cement double road is constructed which gives good look and easy passage to the apt. Water issues are resolved. Associations are empowered to make decisions and implement
Overall community is benefitted
HM is working with green team to improve greenery in the surrounding areas.
This helps for HM team to work directly with block associations and resolve all complaints on the spot.
There are many improvements like Cement double road is constructed which gives good look and easy passage to the apt. Water issues are resolved. Associations are empowered to make decisions and implement
Overall community is benefitted
HM is working with green team to improve greenery in the surrounding areas.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
86%
Complaints
7
Pending
0
Resolved
6
+91 80 4255 5555
HM Geneva House, No.14, 6th Floor, Cunningham Road, Bangalore, Karnataka, India - 560052
Let me state some facts
HM World City/HM Indigo is in a quite location away and has spacious Flats. The prices are low, much lower than guidance values. Builder will promise host of amenities promised along with celebrity features. Please see how many amenities are provided in reality
If You wish to Buy this property please go through these considerations •
•Project has started in 2004 and yet after 12 years 50% of project is not complete till 2016. Amenities like club house, Tennis court, Multiplex will come only when 80% of project is complete. Builder will collect money for club house and other amenities upfront. If you are OK to give money to Builder upfront and wait for 10-15 years for facilities to materialize then please Buy HM Indigo.
•Builder has encroached on a storm water Drain by building STP on it. Considering the recent NGT orders on Storm water drains, if you are OK buy in spite of these violation go ahead and buy. Wishing you all the Best. Please see attached photograph.
•I have bought in Nimbus and I took possession in 2012. Till 2016 so far no OC has been obtained. Builder is not committing to a date nor is he giving reasons for not having an OC. If you are OK to buy an apartment where you will not get OC for some years(one can guess Numbers) please buy.
•Even today Khata transfer is not done. Builder will say he will do it after project completes, which means another 10-15 Years. If you want to buy apartment and live without Khata for next 10-15 Years Please buy
•Electricity bill is still not transferred in my name after 4 years. In fact I asked few folks in phase 1 and for them even after 8 years electricity bill is in name of Global Associates. If you do not care about electricity bill being in you name for 8-10 years, please buy in HM Indigo
•Builder has not given corpus in any of the complexes so far be it HM tambourine / HM Symphony. He has yet to handover corpus for Blocks of Nimbus/Sepia. If you are OK to give corpus to builder and do not care about builder returning back to Association, Please invest you money in HM Indigo
•As builder does not give corpus back one has to start sinking fund collection again to manage capital expenses. Builder does not maintain Fire system or even handover Fire Nozzles back to you. This means you have to incur large capital expenditure.
•Builder will provide celebrity features at an additional cost. If you are OK with celebrity features when some of amenities like club house etc. are not provided in spite of collecting money. Please go ahead and invest your hard earned money
Wishing you all the best