Holiday Kart Pvt Ltd, Mumbai - Club Jiva — No payment of refund despite repeated calls

Address:

Mumbai City, Maharashtra, 400102

I was lured to take jiva club membership by false representation by representatives of Holiday Kart Pvt ltd, Mumbai on 9 may 2016. They gave me a membership number as cj/pr/r/1122 date 9 may 2016. After payment of Rs. 10, 000/-, i searched for this company on the internet and i got to see so many bad reviews and i decided not to pay the remaining balance amount of membership fees. The grand picture presented by the Company’s representatives and the reviews by members on the internet were completely different. The initial amount of Rs. 10, 000/- that was paid by me was treated as deposit and was fraudulently debited by the company's representatives at Mahableshwar. The initial payment as told to me by company's representatives was supposed to be done through equal monthly installments but the representatives swiped my credit card for the entire amount of Rs. 10, 000/- and treated it as initial deposit. I wrote several emails to cancel my membership and refund me the amount of Rs. 10, 000/- paid by me. I followed up jiva club Mumbai office tel number but i am not getting any positive reply. After several follow ups calls to their Mumbai office, the representative Simmy today told me that that she will check with accounts for internal approval and get back to me within 2 working days. I called up today and was told that Simmy is busy and you will not get the refund. I wrote several reminders to the Directors of Holiday Kart Pvt ltd, Mumbai - Sandeep Jaysukh Mehta and Lavlesh Ram Lala but it seems that they are not bothered and have not yet refunded my amount Please help me to get back my money.