| Address: | Ernakulam, Kerala, 682306 |
8 months back i purchased a sofa from home center kochi with a warranty of 1 year. Once we start using the sofa we got to know that the material used is not up to the quality and the cushion used is not upto the grade which lead to comfort issue and the out of shape. We tried reaching out to the respective customer care and a technician visited and later the complaint got rejected saying material used in the sofa has no warranty.
Kindly advise how to proceed with consumer complaint?
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