Home Center
1
Submit a Complaint
14
COMPLAINTS

Home Center Complaints & Reviews

G
from Pune, Maharashtra
Jun 25, 2022
Report
Copy

Bad service and not refunding

Address:Pune
Website:www.homecentre.in

I have worst experience in dealing with online service

I received broken product,
Support called us and we said yes for replacement, after 20 min we realized date is too long for us (we are not here to receiv product for year or so)and hence called back for cancelation.

Person agreed and said we will call you back..
Since then I have been calling support for 100 times for confirmation but frustrating...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mukunth Rajaraman
from Chennai, Tamil Nadu
Apr 18, 2022
Report
Copy

Incorrect product delivered and no response

What a useless company this Home Center is??? I bought a Helios Clary Nxt 3 STR Brown sofa online and got a blue colour one!!! Immediately raised a complaint (83903) and its been 10 days and no news at all from Home Center and what’s worse is they have closed the complaint without any solution. There call center is useless as well as had to wait for 30 mts to and two different people to explain the same thing and both just left the call...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jothi Priya C
Jun 3, 2021
Report
Copy

Sofa damaged irresponsible answer for 4 months

We have brought a sofa in homecenter throw amazon. it got damaged on feb 2021 and my sofa was in warranty. when i filed a complaint in homecenter, there is no response from them.
home center is redirecting to amazon.

amazon is redirecting to homecenter. amazon is seller. dealer is cloudtail. manufacture is homecenter.

kindly do the needful and take a law action for cheating people with the brand name...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
priya815
from Ernakulam, Kerala
Report
Copy

Sofa damaged irresponsible answer for 3 months

Address:Homecenter
Website:homecentre.in

I have brought sofa in home center Amazon. It got damaged in Feb . I have keep on raising complaint for service from Feb by sending email and making call to call center. Till date no response.

Today I have a call saying my warranty is expired. I brought in sep 2020 for 3 months I am trying to communicate for service but today I received a call....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anand Jayaram
from Bengaluru, Karnataka
Report
Copy

False Promise

We had given our kitchen interior work to Home Center Phonix Mall branch. At the time of accepting the project they had shown us premium quality Afla brand accessories for the kitchen and entire kitchen to be completed with in 3months.

But eveything was a mess instead of full white they have sent half white and instead of premium Afla brand they have installed local accessories and it’s been 1 year now and the project is...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dhruv007
from Powai, Maharashtra
Report
Copy

Damaged product received and no return or replacement

Address:India
Website:www.homecenter.in

I ordered a Ceramic soap dispenser from HOME CENTER app. And the product was totally damaged when i opened it. So i tried to return it from app but there is no option to return. Such a huge company but mot able to deliver a intact product amd above all to refund/ replacement or return of the damaged product. Resolve this issue as soon as you can....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shazia Tasneem
Report
Copy

Dining table set..

I bought a dining set.. Table plus 2 chair and a bench. Few days before lock down but they delivered a broken chair whose frame was broken from inside.. Well I didn't know. I had been under the impresion that it is not assembled right but after lockdown lifted I am after them but they are not responding only buying time. Every time I email.. Have no proper response on call... Shared picture too.. THIS PRODUCT CARRIES ONE YEAR WARRENTY...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sankar3183
from Mumbai, Maharashtra
Report
Copy

sofa purchased with low quality material

Address:Ernakulam, Kerala, 682306

8 months back i purchased a sofa from home center kochi with a warranty of 1 year. Once we start using the sofa we got to know that the material used is not up to the quality and the cushion used is not upto the grade which lead to comfort issue and the out of shape. We tried reaching out to the respective customer care and a technician visited and later the complaint got rejected saying material used in the sofa has no warranty.
br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chhaya Rathi
from Delhi, Delhi
Report
Copy

unethical behaviour and duping customers and running monopoly

My order [protected]. It has 2 qts of dinner sets. When i got shipping update i found only 1 qty is dispatched. I tried reaching the customer care by call many times to no avail. I started chat nd shared the concern, the lady witjoug sven informing or asking cancelled my product. And when i was aaking the questions she disconnected the chat. Sent a mail sharing my disbelief at everything, got the same response that they have cancelled my order...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jiban Kumar
from Bengaluru, Karnataka
Report
Copy

curtains

Address:Forum shantiniketan mall, Bangalore, Karnataka
Website:www2.homecentre.com

Hi team,
I just wanted to bring this to your attention that i have purchased some items from your home centre branch at forum shantiniketan, bangalore on may 1st 2019. I apologies as i have discarded the payment bill received from the outlet however i have attached my credit card payment transaction details.

1. Problem - door curtain size is smaller than 110x225 seems its windows curtain
2. Product name - ss19-...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
pjayakarthik
from Chennai, Tamil Nadu
Report
Copy

my orders get cancelled

Address:Chennai, Tamil Nadu
Website:www.homecentre.in

I have ordered 1 lewis double open bookcase, 2 lewis single open bookcase and 2 gabby ottomans through homecentre.in on 15 jun 2018 - 01:11 am as they have sent out an email and text message that they are providing upto 60% off till june 17 2018. (Order no. [protected])

I have chosen the above mentioned products and paid 2, 380/- through net banking. Since i have ordered for the book shelf i disposed the old one which i have...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vasudevan Periaputhur
from Bengaluru, Karnataka
Report
Copy

No service for assembly

Address:641104
Website:Indian consumer forum

Dear Sir,
I have purchased ERIN 1+4 DNG SET-BRN form Life Style International P Ltd, Home center, Broofield Plaza, Shop- no: C1-C-2 No 67-71 Krishnasamy Road, Ramnagar, Coimbatore 641001 under Invoice no.[protected]/ 02.06.2016.The product was delivered on 10.6.2016 and I was told that assembly would done on 11.6.2016.On my repeated calls to the supplier, they have not arranged any carpenter for assembling the product till now.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nandita prakash
from Bengaluru, Karnataka
Report
Copy

Terrible service

Address:Bangalore, Karnataka

We bought a sofa from home center which got torn from several places within 6 months, when we bought they promised to change the material on customer s expenses for which we agreed . Now home center is saying they cannot provide the same material and telling us to put different color on one arm while rest all other arms will remain other color. its a n expensive sofa and we are very dishearten....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prashanth Kotian
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Staff Rude. Delay in delivery

Address:Dakshina Kannada, Karnataka

Hi. I m nithesh kumar [protected]. Purchased a furniture set of 1.29L on 15th feb which was supposed deliver on 20th feb. But till date they have not delivered . When we call everybody in store give wrong information and act rude to customer. My problem is not resolved. Kindly arrange me to snd the furniture by eod. Mangalore home centre staff s will give wrong info and acted rude.
And also i have bought a sofa set which is in damaged...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Home Center Recent Comments