Home Loan — home loan sanction letter not received

Address:Chennai, Tamil Nadu, 60056
Website:no response from axis bank

Hi i have applied the home loan before that i given all the land related documents and they are reviewed and confirmed can be offer a home loan, then i signed application and login into the loan request, after five days received the loan sanction confirmation message and processing fee was deducted from my account. Then agent informed subsequent next three days legally verification will get over. After one week called the agent
What is the status, he informed that still now received sanction letter. As on date one month over (32 days over) am not received any sanction letter and i informed to agent to stop the processing activity and return the document/service charge but there is no response up-to now.
Application id:7665603
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    Chennai
    Tamil Nadu
    India
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