[Resolved]  Home Shop 18 — Gas Stove

Address:800006
Website:[email protected]

I have purchsed blue pearl 4 burner Gas stove from Home shop 18 in Jan'17 when i install it makes heavy sound while start or off. I had change my earlier product due to only this reason but this took almost 10 years, after that i decided to change my product. I immediately logged complain to Home shop 18 they have given service centre no to contact. Service centre guys came 4 times and repair the product but the problem from one burner increased to 3 burner . They told me there is a manufacturing defect in this product. I requested to them to repla e the produt as their service centre guy said there is a manufacturing defect. They arrange so many concall to service centre but the problem not resolved and I dont want to repair. Since its a new product and problem came from very 1st day. They are harrashing me. My complain no was
HS[protected].

Regards
Anil kr
M-[protected]
[protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
May 11, 2017
Complaint marked as Resolved 
HomeShop18 customer support has been notified about the posted complaint.
Verified Support
Apr 10, 2017
HomeShop18 Customer Care's response
Hi Mr. Gupta,

Apologies for inconvenience caused! We have forwarded the issue to our concerned team and will get back shortly with an update on the status.

Regards,
HomeShop18
Apr 16, 2017
Updated by utpalgupta
I have not received the any mail or call regarding my complain.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HomeShop18
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    64%
    Complaints
    3449
    Pending
    350
    Resolved
    2012
    HomeShop18 Website
    HomeShop18 Address
    7th floor, FC-24, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
    View all HomeShop18 contact information