[Resolved]  Home Shop18 — Amount has not been refunded

Address:

Varanasi, Uttar Pradesh, 221108

I had ordered a product on 10/05/2017 having order n.o- [protected], Invoice n.o- R.K./17-18/06602. THE PRODUCT GOT DELIVERED ON TIME BUT IT WAS NOT SAME AS SHOWN ON ADVERTISEMENT, many items were missing.
I called for replacement & product got replaced on 19/05/2017 having pickup receipt[protected]/Homeshop RVP[protected]. Now it's been 40 days & neither the replaced product came nor the refund amount.
when asking on customer care, they always say to refund the amount in just two days & now its 40 days.
Kindly Replace the amount in 3 days or ihave to go for consumer forum for further solution.