Homecentre — Faulty kitchen work - no response from homecentre for more than a year now

Website:

www.homecentre.in/in/en/?gclid=EAIaIQobChMI-6P2qo7B7wIVl2SLCh3HpQNzEAAYASAAEgKf4fD_BwE

Dear Madam/Sir,

I had done modular kitchen done through Homecentre, Phoenix Market city, Bangalore. However, not only did they do a shoddy job they have refused to respond to any concerns. Phoenix market city said, they will send the support person Rajesh - who was the person in-charge of that bad work. He kept giving me dates initially and finally he stopped responding to my whatsapp chat messages. I have tried reaching their customer support but that is practically useless. I must say that Homecentre is one of the most unprofessional companies that I have ever come across in my life.

Here are the bill details

Invoice date:[protected]
Invoice no: [protected]
Customer id: [protected]
Store: 1353
Plucode:MKFI10415/94038900
Description: Modular Kitchen 1353_1_0415

It will be good if you could get the unprofessional Homecentre professionals respond back. I doubt if you may be able to but I have had good experience with Consumer Complaints team in the past. Hope you will be able to do something about it.

Regards
Raveendran V.