Homecentre — Order #[protected] (Avellino Sofa Bed Brown - 89 x 90 x 214 cm )

Address:	Bought the SOFA SET online ( [email protected] )
Website:	www.homecentre.in

Dear Sir/ Madam,

Reference - Order #[protected] (Avellino Sofa Bed Brown - 89 x 90 x 214 cm ) .
I had brought this Sofa set worth Rs 70, 000/- . It started sagging after 3/4 weeks .

Initially I kept contacting Homecenter on Tele but there was no action take - stating COVID protocols. Finally it was taken in Sep for repairs .It was returned after 2/3 weeks and again it starting sagging after a week . This time I was told that sagging is not covered in warranty . The customer service executive was totally blunt in addressing my issue .

HomeCenter is not caring after your customers . One reaches out to Brands like HomeCentre as IT IS FELT THAT ONES RIGHTS ARE LOOKED AFTER .

Now HOMECENTRE is forcing me to take the SOFA set .
I want HomeCentre to to exchange of the Sofaset with a proper piece .

Regards,
Lt Col Rajat Dutta
Mobile - [protected]