[Resolved]  Homeshop 18 — no refund of amount

Address:

Warangal, Andhra Pradesh

Dear Sir, I am Mayank Garg here to complain you about Homeshop 18 I ordered a Multi Utility Table from homeshop18 on 3rd oct 2013.(order no:[protected] amount of the product is rs.1299.(paid as cash on delivery) I recived the product damaged which i sent them back on 8th oct through "Shree Maruti Courier services pvt ltd".(AWB NO:[protected]. courier charges Rs.300 bared by me. I received the replaced table on 21st Oct which is also in damage condition i returned that too on 23rd Oct throught "Shree Maruti Courier services pvt ltd".(AWB NO:[protected]. courier charges Rs.300 bared by me. third time I didn't receive any info. regarding my product so I called them to know what's the problem. they said me that the product s out of stock and i can place anything else of same amount. so i placed order of a "wireless keyboard & mouse" Rs.1199 + a "ear phones" Rs.149. total amount=Rs.1348. as there is no product online of amount rs.100 i placed earphones of amount rs.149 and they said that they wil adjust the amount. till date my order is not approved from there side. every time i call them i hear that the order will be approved by evening and i will be getting a call from there side but nothing happening. they saying me that they are unable to track the product with the AwB provided by me i.e, (AWB NO:[protected]. So i request you to take a step and help me in it. i have attached the tracked screen shot as proof that the product is received by them.