[Resolved] Homeshop18 — 3 times wrong [miss] delivery of my items — order no.[protected], but o didn't got my item till date..

SK Ahmed

from Hyderabad, Telangana

Address:	110038
Website:	www.homeshop18.com

I ordered unic quad core 3g calling tablet with 1gb ram & 8gb rom + free keyboard-white in 2 qtts. For the amount of rs. 8149, on 11-sep-2016, but they deliver only 1 [black color]tablet on the packing mentioned 2 tablets but there is only 1 tablet, i called to customer care & they told retuned the item to our company, i sent that item by blue dark by expenditure of 600/-,, after that they deliver again 1 tablet [black], i called them & they aggrred to send my item, on 05-oct-2016, they sent only keyboard of the tablet, they is no tablet or other items. They done 3 times wrong delivery of my items which i ordered, this is a very blunder mistake, cheeting to with me, hence i requested to take very serious action against homeshop18, they are doing gambling, fraud buisiness and disturbing the customes...
Thanking you...

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Nov 15, 2017

Complaint marked as Resolved

resolved

HomeShop18 customer support has been notified about the posted complaint.

Verified Support

Oct 07, 2016

HomeShop18 Customer Care's response Dear Customer,

Apologies! We have forwarded your concern to resolve on utmost priority & will get back to you with an update on same shortly.

Thanks & Regards,
HomeShop18!

Oct 13, 2016

Updated by SK Ahmed ON 10/10/2016 HOMESHOP18 DELIVERED ONLY TABLET KEY BOARD BUT I DIDN'T ORDER, I ORDER TOTAL SET OF TABLET, HOW THEY BLINDLY DELIVER ONLY KEYBOARD, IT IS VERY VERY VERY SHAME TO HOMESHOP18 COMPANY AND THEIR TEAM MEMBERS, THEY ARE GAMBLERS, CHEETERS, SHAMLESS HUMANS, THEY REMAIN THEIR MISTAKES 4 TIMES IN A MONTH. ALL CUSTOMERS WILL PROUD TO THEIR SHAMLESS PERFORMANCE, FOOTPATH ITEMS ARE MORE BETTER THAN HOMESHOP18 ITEMS, DEAR ALL CUSTOMERS DONT PURCHASE ANY ITEMS FROM HOMESHOP18 OTHER WISE YOU SUFFER WITH LOT OF PROBLEMS. ...

Oct 31, 2016

Updated by SK Ahmed MOHD. KALEEM AHMED ---- ON 20/10/2016 YAQUB--[ASST.RESOLUTION OFFICER] CALLED ME AND TOLD YOUR AMOUNT WILL BE REFUND WITH NO.HS[protected], AND TAKEN MY A/C DETAILS ALSO, BUT TO DAY ON 31/10/2016 WHEN I CALLED TO DEPT., THEY TOLD THE ABOVE NO IS WRONG, & WE ARE UNABLE TO REFUND YOUR AMOUNT, WE ARE TRYING TO PROCESS WITHIN 5 DAYS WITH TRANSACTION NO.RATNN[protected], HERE WHEN I PAID AMOUNT FROM MY A/C IT TAKES JUST 5 MINUTES, BUT WHEN THEY REFUND MY AMOUNT IT TAKES 16 DAYS TILL TO DATE... WHY ...? OTHER WISE THEY ARE GIVING WRONG TRANSACTION NUMBERS TO CONFUSE THE CUSTOMERS, EVERY TIME GIVING DEFFERENT ID NOS...

Nov 15, 2017

Updated by SK Ahmed resolved

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Comments

Anand2606

from Jugsalai, Jharkhand

Please replace wrong item of chunri in place of 5 cotton kurties XXL PRODUCT NO.33540777. VIDE ORDER NO.[protected] AND SUB ORDER NO.[protected] DATED 24/09/2016.
I COMPLAINED IN THIS REGARD OVER [protected] AND GOT COMPLAIN ID NO.HS[protected]