[Resolved] Homeshop18 — 30 pc living room decor set by home couture maroon[protected]

Shimli03

from Shoranur, Kerala

Address:

Kolkata, West Bengal, 700053

We received the above mentioned product incomplete dated 6th july 2018. Instead of 30pcs i got only 25 pcs.4pcs of curtains and 1pc cution cover are missing. After several complaints still my products are not delivered.. Everytime executive taking new complaints with new complaint number and giving 7 days tat.. My complain number s are-hs[protected] and hs[protected].
Please confirm the exact time by which i'm going to get it delivered or tell me the procedure to return the product.

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Sep 9, 2018

Complaint marked as Resolved

HomeShop18 customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2018

HomeShop18 Customer Care's response Hi Shimli, We apologize for the inconvenience you faced related to product. As per our verbal communication, we request you to please allow us 7-8 working days for better resolution. If in case of any further concern, you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.

Team HomeShop18
Shamsuddin Malik

Verified Support

Aug 08, 2018

HomeShop18 Customer Care's response Hi Shimli, Apologies! As per your concern and our records, we would like to inform you that your concerned has been resolved and we have successfully sent a Coupon Code worth INR 370/- to your registered mobile number: [protected]. The validity of this coupon will be for 90 days from the date of issue. If in case of any further concern, you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.

Team HomeShop18
Shamsuddin Malik