[Resolved]  Homeshop18 — 30 pc organizer set &get 30 pc free by pretty crafts — purple color

This is manjula from karnataka,
I had placed the order on 25th/06/2017, received the product on 6/7/2017awb no 81289275 via safe express, later i called up to home shop for return of my 30pc organizer set, i was told to wait because status was showing i i had rejected the product, calling for many times i was told to send photo snaps of the product which i received through watsap i sent, later i received two pic up confirmation msg from home shop one is for my order for 30 pc, no [protected] & another order no[protected] for 60 pc organizer set via delivery. I told about the two pic up msg to home shop and i was told to ignore another msg. As the courier boy was confused, he he picked up my product but gave[protected] orders receipt i didn't check that. When i asked for return pick up msg status was not updated since the order no is not matching. I fed up going through all this& called up many times and was assured to resolve the problem but till date my problem is not yet solved my money is not refunded n number of complaint is received and registered this is the worst experience i had with the home shop 18 i never had such experience with any other shopping sites. I thinning to complain to the consumer court

Manjula