[Resolved] Homeshop18 — 7 pcs. non stick kitchen set

Rashi Kakkar

from Gurgaon, Haryana

Address:

New Delhi, Delhi, 110003

Sir,

I rashmi one of customer of home shop 18 my order id is [protected]. One month ago i placed an order and received 7 pcs. Nonstick kitchen set after 12 days of order placing. It is defective and i complaint about this on the same day of receiving. I wanted to replace it earlier but now i would like to refund it.

As my experience is very bad with home shop 18. Your all executives are irresponsible who are not able to help me out. After waiting so long no one could resolve the issue. Now send someone to collect your product and return my money back.

Consider for the same.

Thanks & regards,

Rashmi kakkar
The blind relief association, delhi
Lal bahadur shastri marg,
New delhi -110003

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Jun 26, 2018

Complaint marked as Resolved

HomeShop18 customer support has been notified about the posted complaint.

Verified Support

May 26, 2018

HomeShop18 Customer Care's response Hi Rashmi,

We apologize for the inconvenience you faced related to the product.

In regards to your complaint, We would like to inform you that we are arranging the reverse pickup of your product, Kindly allow us 3-4 working days for better assistance. If in case of any further concerns, you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.

Team Homeshop18
Meenu Malhotra