[Resolved] Homeshop18 — a dead mobile sent, no return, no refund, no replacement

Kiranxhyd

from Nalgonda, Telangana

Address:	Nalgonda, Andhra Pradesh, 508254
Website:	Www.homeshop18.com

I bought a swipe slate 8 tablet from homeshop18 which is dead, tap phone was not turning on even for several hours of charging, i raised a complaint within 2 hrs of delivery, they simply saying wait for72 hrs u get a call from our representives, but i have not recieved a single call from homeshop18 or swipe brand, its going on from more than 3 months, still no refund or replacement, i already paid my hard earned money 4999₹ for it, my invoice no: DIPL/HSNFA/392
Date of invoice :[protected], i want refund or replacment or repair

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Aug 2, 2018

Complaint marked as Resolved

I want replacement or refund

HomeShop18 customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2018

HomeShop18 Customer Care's response Dear Customer,

Sorry for any inconvenience which you might have had related to any of our services.

We would definitely like to turnaround that experience for you, please let us know your order or sub-order number or call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.

Team Homeshop18
Meenu Malhotra

Jul 23, 2018

Updated by Kiranxhyd Order id i dont know, but my registered mobile number with which i have booked is [protected], please search with my mobile number you will get my order id., i called customer care but they are not responding well

Jul 23, 2018

Updated by Kiranxhyd My registered mobile number is [protected]

Jul 23, 2018

Updated by Kiranxhyd Order id is:[protected], i just want replacement or refund, because its already 4 months long issue