[Resolved] Homeshop18 — about unethical behaviour on attempting partial delivery of product

swatijain2323

from Bengaluru, Karnataka

Address:	560083
Website:	www.homeshop18.com

My order number is [protected]. They did partial delivery of my order and when i called back to say that please send me the remaining products, they are denying.. Then i told ok take ur product back and return my money, on this they told not possible.. While booking they said u will get next order delivery free, and when i am complaining they are making me fool saying since we couldnt deliver full product so we wil give u next delivery free voucher. I told i am already having that.. Then they told we cant help u much in this regard mam..

Please be careful and dont shop from homeshop18.com

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Oct 19, 2018

Complaint marked as Resolved

HomeShop18 customer support has been notified about the posted complaint.

Verified Support

Sep 17, 2018

HomeShop18 Customer Care's response Dear Ms. Swati,

Please accept our sincere apology for the inconvenience caused to you.

As per our verbal communication, we would like to inform you that we have already sent you the message of Partial Refund Coupon worth INR 150/- with the validity of 1 year from the date of issue.

If in case of any further concern or query, you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.

Team Homeshop18
Meenu Malhotra