Homeshop18 — Action of complaint not taken yet

Address:

Ahmedabad, Gujarat

i have purchased a product on 29th or 30th october 2013 . it was promised to me that if i have any issue related to this product then i have to contact them as par said terms i have done that and first complain was recored on 1st november 2013 as soon as i recored the product . the issue is that " I wanted size 8 shoes " which i ordered as 9 dosent fit perfectally in my feet to i told them to replace but then they told me it will be replaced in 3 days as per the procedure but then also i rased second comlain on 7 november 2013 complian no. is 89933595 and my product no (order no) is[protected] but days are going and no action is taken as par may complain. i request you to make my complain urgent action as i am suffering due to this problem.. For more details you can contact me on my personal e-mail address as : [protected]@yahoo.com or mobile :[protected] ( For this issue to resolve )