[Resolved]  Homeshop18 And Oxizn Trading Pvt Ltd, — non-replacement of bad quality product under replacement policy

Address:

Mumbai City, Maharashtra

I had ordered on 19/10/2014 dhamaka saree offer pack of 7 sarees @ Rs.2899 from Homeshop 18 .I got the order delivered on 28th of nov.2014. After getting the product, i found it to be of extremely bad quality which i had not expected from Homeshop 18. so I registered a complaint against my order on the same day . In next two days i got the call from the complaint department and I requested for the refund of money.Today is 6th December 2014, till now i have got no response, no one has come for reverse pick up, no refund of my money.I have called several times and registered a complaint again on 25th of November, after that complaint also I have called them three times including yesterday, but till now no action has been taken by them. i had written one mail also to the complaint department but i got only computer generated reply that will reply within two days, till date i have not got any response. i am completely fed up of this kind of response by Homeshop 18 which never fails to claim of easy return policy.This was never expected by atleast Homeshop 18. Anupma Prasad [protected] order no.[protected] 1st complaint no.[protected] 2nd complaint no.[protected]