[Resolved] Homeshop18 — broken product received / call disconnection | |||||
My order number is[protected] I have received broken product aswell as d quality of product is too bad . I ordered jewellery for myself bt the product I received is something that even a kid won't wear. I gave calls so many times for forwarding the request for refund of the product aswell as the amount they don't pick calls and my call was disconnected 4-5 times. Pathetic service ., pathetic company I thought home shop 18 must be having quality products so I ordered something for d 1st time online bt wid the kind of experience I got I will never order anything online and will share my experience with my friends family nd colleagues on all the social networking sites. First of all on tv u all don't show that their will be shipping charges then u charge and why sud I pay 150 rs extra for a product which I have not even received in proper condition . I want the complete refund of 1150 rs through cheque as I am not liable to pay 150 rs courier charges for product which I have not even received in proper condition . Let me tell u all have worst customer service, worst products, and it was total time waste experience for me . And if I don't get the refund of complete 1150 rs through cheque I will post all these details on all the social networking sites. Associate ur name wid quality products don't earn from d courier charges as I guess no one must be keeping these products everyone must be returning it nd u guys are working on partnership with d courier ppls nd u keep half n half annt even without selling ur products .👎🏻👎🏻👎🏻👎🏻👎🏻 Was this information helpful? | |||||
Sep 4, 2018 Complaint marked as Resolved HomeShop18 customer support has been notified about the posted complaint. Verified Support Jul 23, 2018 HomeShop18 Customer Care's response Hi Goldy, We apologize for the inconvenience you faced related to the product. As per our earlier verbal communication, we would like to request you to allow us 7-8 working days for better resolution. If in case of further concern or query, you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM. Team HomeShop18 Shamsuddin Malik | |||||
Add a Comment | |||||
64%
Complaints
3449
Pending
350
Resolved
2012
View all 3449 HomeShop18 reviews & complaints
View all HomeShop18 contact information
Post your Comment