[Resolved]  Homeshop18 — call received - won a prize money and 5 gm gold coin

Address:Ludhiana, Punjab, 141001

Today, i received a call from hs18 that i won prize money of 350000 and 5gm gold coin in a lucky draw. He confirmed his authenticity by confirming me my personal information like address, phone no, name and father's name etc. He said that we have to collect our prize money from ludhiana head post office and there we have to pay a 3000 and something as a government tax in 10-15 days.
Please tell me how i check the authenticity of this call. The phone number from which i received the call was [protected].
Also, tell me where i can check my name if i actually won the prize in real.
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Jan 29, 2019
Complaint marked as Resolved 
HomeShop18 customer support has been notified about the posted complaint.
Verified Support
Dec 26, 2018
HomeShop18 Customer Care's response
Dear Mr. Nardev,

Greetings from Homeshop18!!

We sincerely apologize for inconvenience caused. In regards to your concern, we regret to inform you that we are not running such offers. This is a fraud case therefore we request you to please ignore such kind of calls and SMS.

We would like to assure you that we announce the lucky draw winner's name on our TV channel and our website(Link -https://help.homeshop18.com/hc/en-us/categories/[protected]Promotions-T-C-and-Winners).

And we never ask our customers to deposit any money in an individual account.

Would also like to inform you that we never share your information with any unauthorized external agencies/partners, and we have this issue being investigated through government agencies.

Thanks & Regards,
Anju Yadav
Complaint comments 

Comments

Please find the attachment, we have received the letter saying that 1 Lakhs cash winner their provide us the bank detail and Adhaar card detail, kindly request to confirm the same, awaiting for your reply.

fhmmohammed's reply, Dec 29, 2018
please check

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