Homeshop18 — Cheating on Promocode "APL20NOW" | |||
HomeShop18 recently had a discount promo code "APL20NOW" which claimed that it will give FLAT 20% discount on appliances. But instead of FLAT 20%, it was deducting only 300Rs. on 1999 Rs. priced item, instead of 399. I contacted them and they had vague reasons for this. Next day they were supposed to call but they didn't and then they had modified the bug too. They might have cheated more than thousands o[censored]sers with this promo code. Was this information helpful? | |||
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HomeShop18 customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Hi,
This is a very serious complaint which HomeShop18 is not at all taking into consideration despite of calling 6-7 times.
I placed an Order No:[protected] whose cost was 1999/- and after applying promo code APL20NOW which was supposed to give FLAT 20% discount so final cost should be 1999-399 =1599 but it deducted only 300 instead of 399.
Order was placed by Dwiti Shah and order was for Ahmedabad.
I had a complaint at the same time and had vague answers from your HomeShop18 and then after talking twice to the higher authority they told that they will cancel the current order and I have to place an new order for the same item. Within a day HomeShop18 changed the bug of that promo code and so next day I placed another order[protected], then I received the order[protected] and I returned the same for the refundable amoubt 1699/-. But I received a message that 1599/- will be refunded instead of 1699/-.
So I called HomeShop18 for the same and they took my complaint that 1699/- should be refundable and order[protected] will be shopped to me.
I waited for 48 hours for the same as asked but still haven't got any response from your team.
Today when I called up again they told that both orders are cancelled. Don't know why your team is behaving like this.
Request you to consider the complaint properly and work on it. I am not gonna call again and again for the same.
I have also raised Consumer Complaint regarding promo code cheating by HomeShop18.
Please take this seriously and inform me on the same.
Thanks.
This is a very serious complaint which HomeShop18 is not at all taking into consideration despite of calling 6-7 times.
I placed an Order No:[protected] whose cost was 1999/- and after applying promo code APL20NOW which was supposed to give FLAT 20% discount so final cost should be 1999-399 =1599 but it deducted only 300 instead of 399.
Order was placed by Dwiti Shah and order was for Ahmedabad.
I had a complaint at the same time and had vague answers from your HomeShop18 and then after talking twice to the higher authority they told that they will cancel the current order and I have to place an new order for the same item. Within a day HomeShop18 changed the bug of that promo code and so next day I placed another order[protected], then I received the order[protected] and I returned the same for the refundable amoubt 1699/-. But I received a message that 1599/- will be refunded instead of 1699/-.
So I called HomeShop18 for the same and they took my complaint that 1699/- should be refundable and order[protected] will be shopped to me.
I waited for 48 hours for the same as asked but still haven't got any response from your team.
Today when I called up again they told that both orders are cancelled. Don't know why your team is behaving like this.
Request you to consider the complaint properly and work on it. I am not gonna call again and again for the same.
I have also raised Consumer Complaint regarding promo code cheating by HomeShop18.
Please take this seriously and inform me on the same.
Thanks.
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Kindly provide your complete order no or contact details so that Homeshop18 can provide you adequate response to your concern. As the complaint raised by you does not provide complete information regarding the order no we are unable to contact you for a speedy resolution Regards
Homeshop18