[Resolved] Homeshop18 — comforter

Priyanka Priyadharshni Rout

from Karimganj, Assam

Website:

Homeshop18

I had ordered two single bed comforters, but they have delivered a double bed comforter in damaged condition and after that i am trying to file a complaint in their site but they are not registering my complaint, and they are keep telling me that their is a technical issue and cutting my phone. I want them to respond to my request and give me the original product. My order number is - [protected]

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Jan 22, 2018

Complaint marked as Resolved

HomeShop18 customer support has been notified about the posted complaint.

Verified Support

Dec 17, 2017

HomeShop18 Customer Care's response Dear Ms. Rout,

We regret the inconvenience caused to you.

We regret to inform you that due to some technical issue, we are unable to register your complain. Our relevant department is working on same to fix this issue. We request you to please wait for next 72 hours, once it will get resolved then we’ll process your request accordingly.

Thanks & Regards,
HomeShop18

Verified Support

Dec 21, 2017

HomeShop18 Customer Care's response Dear Ms. Rout,

We regret the inconvenience caused to you.

We would like to inform you that we tried calling you however could not establish contact with you.

In order to register and further process your complaint, we would request you to call us back on[protected] between 09:30 am to 6:30 pm.

Thanks & Regards,
HomeShop18