[Resolved]  Homeshop18 — company is not interested in giving the solution after selling the product.

Apr 03, 2014

Updated by sslsingh i have purchased a BSNL PENTA PS501 phablet from HOMESHOP18 on 13 jan 2014. After a week touch pad of my phone start working slowly and after few day more it has gone completely out of order without any physical damage i have complained about it in HOMESHOP18 so many times but every time the give me a no. of penta head office where i could not get solution of my problem bcoz the no. which has been given to me is not a toll free no. whenever i call on that no. noone attend the call and it finishes all my money. i have called in homeshop18 so many times but everyday they says that we have forwarded your complain and you will get a call within 2-3 days for your problem but after 3 months i could not receive any single call from homeshop18 to solve my problem. My new phone is not working and i have also lost 3 months warrenty after few months the warrenty period will over then i have to pay about it so it is my request plz do think about my problem and guied me what should i do.