Homeshop18 — Complaint for misbehaviour by Mr Ajay Kumar Dubey

Address:Surat, Gujarat

Myself ms Urvazi, i am a registered customer at home shop 18. My registered mobile no is: [protected]. I purchased a product that is, crystal apple shape nonstick set, it was damaged so filed a complain. My buyer order number is:[protected] and courier reciept no is: [protected]. Its more than a week the product is taken for replacement but i havent got the replaced new set yet. So i called home shop 18's customer care ([protected]) on 6th december, 2013 (friday) to check about my product. It was answered by mr ajay kumar dubey. He was very rude and almost shouting on me. He wasnt even ready to listen the entire thing. The information he gave was not at all satisfactory, plus his tone of talking is too rude. Kindly take necessary actions against him. Ms. Urvazi [protected]
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Dear Urwazi,

We really apologies for all the inconvenience caused.

We surely have your feedback passed about the customer care executive who spoke to you rudely and will make sure strict action has been against the same.

We will also arrange for the replacement product to be shipped to your address at the earliest.

Regards,
Home Shop 18

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