[Resolved]  Homeshop18 — Complaint No: 90669975 against order No.[protected]

Address:Bulandshahr, Uttar Pradesh

To, HOME SHOP 18 I feel disappointment when i think about how irresponsible of Executives of HS18. I ordered a Denim Rusty Jones Mid Blue jeans on 05/11/13. I got this jeans undersize on 15/11/13, that's why i call back to Coustmer Care HS18.They told me to revert back this jeans by my actual size what i need on 912-B, G/F, Baba Faridpuri, West Patel Nagar, New Delhi-110008 I revert back this denim on 18/11/13 by Madhur Courier Services(C.N. NO.[protected]), Bulandshahr. HS18 Executive receive this Denim on 19/11/13. But He didn't give any confirmation Message/Call/Mail. I wait a long time and continuously follow up by HS18 executives by phone till 25/11/13. HS18 executives always told me they didn't get my jeans. When i queried by my side then i found that jeans was already received.And the person who received my jeans didn't forward this jeans for further process.How irresponsible can be these executives i saw first time. Later on I didn't receive my jeans of new size still today. I don't know i will get my jeans or not...??
+2 photos
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Customer,

We have received the product, and we are processing for replacement, will get back to you shortly.

Regards,
Homeshop18onlinesupport
To HS18,

Please give me deadline to get my new 34 size jeans. In How much days will i get my jeans?

KAPIL GAUR
Dear Customer,

Order has been shipped thru bluedart vide awb # [protected],

Regards,
Homeshp18onlinesupport

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HomeShop18
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    64%
    Complaints
    3449
    Pending
    350
    Resolved
    2012
    HomeShop18 Website
    HomeShop18 Address
    7th floor, FC-24, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
    View all HomeShop18 contact information