Homeshop18 — Customer executive misbehaviour

Address:700011

My mom got call on friday, 16th of june, 2017 from this number [protected] which claims to be homeshoppe executive number, regarding a gift of laxmi mantra executive asked whether we want that gift or not. My mom said yes she wants that gift. Than she said that it will charge rs.700/- for that. And than disconnected the call. Today, i. E on monday 19th of june, 2017, we got the call again from home shoppe 18 from same number ([protected]) informing us that "'puja hogaya apke laxmi mantra ka now we are sending the gift address dedo." when my mom said i don't want that, u did not listen to me that day. And did not inform me anything regarding puja will be done for that. I will not accept such gift she started misbehaving she said"aaplog ki aukat nahi hai to kaise lega".
Like what kind of service is that? Is that how you value your customer?
Fist you don't give full information to us, than if customers refuses your offer you guys start abusing them. This is your customer care executives. I need an explanation and apology from that executive for my mom.
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HomeShop18 customer support has been notified about the posted complaint.
Jun 19, 2017
Updated by ritika goyal
My Mom's Number is [protected]
Complaint comments 

Comments

I have purchased remote car through HOMESHOP18.COM
But when I received the car it was not working at all
The customer service is also very worst
They did not mind the customer at all

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