I ordered one crompton greaves desert cooler to himeshop18 onlineon 21 sep 2013, the cooler delivered to me on 27 sep 2013. after that i checked the cooler the cooler had heavy leakage of water thru bottom. i filled the complaint to homeshop18, they told me to send the photographs, i have sent the photos of cooler showing water leakage
than they informed that they will pick up the cooler but they have taken 15 days for taking cooler back that also after so much of followup. Than they has send the new product and it has reached to me on 8 nov 2013 after 48 days of my intial order placed but the product which i have received also a defective product, the product is not assembled properly the water pump is not working properly now when i spoken with homeshop18 they informed that they will take back the product but still they have not taken any action. Now i do not know what should i do.
Vivek neema
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As discussed, Regret the delay and Inconvenience.We are re-arranging reverse pick up. .Once picked up the same will be processed for refund .
Regards,
Homeshop18 Online Support