[Resolved] Homeshop18 — Didn't receive contest prize

Suruchi Mehta

from Balasore, Odisha

Address:	201005
Website:	www.homeshop18.com/contact-us.html

Dear Sir,

My name is suruchi mehta .
My Twitter handle is @suruchi_mehta3
i have played your contest on 6th January 2017.
In prize homeshop18 was going to give TRIO T50DT handsets.

The result was declared on 20th jan 2016 ..your team declared me as winner.
i have sent all my contact details to redeem my prize but got no response.

I am very much fed-up now..
If you guys really don't want to give prize then i don't understand why you declared your winners .
I have many mail to your customer care and also spoke on facebook but got no response
I have called to your customer staff also but got no response from there also.

I want my prize ASAP.
I have asked other participants who won in different contest of yours.
The are saying you guys are fake.

PFA FOR PROOF
MY MOBILE NUMBER IS [protected].

+4 photos

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Mar 27, 2017

Complaint marked as Resolved

HomeShop18 customer support has been notified about the posted complaint.

Feb 22, 2017

Updated by Suruchi Mehta Got no response on my complaint.

Verified Support

Feb 22, 2017

HomeShop18 Customer Care's response Dear Customer,

Warm greetings from HomeShop18!

This mail is further to your post.

We understand your concern and offer our sincere apologies for the inconvenience caused.

We are following it up with our concerned team; we’ll get back to you with an update at the earliest.

Your kind cooperation and patience is requested.

Regards,
HomeShop18 Customer Support