[Resolved]  Homeshop18 — Electronic

Address:734001
Website:homeshop18.com

I had ordered a smart watch through homeshop 18 after watching their show in the TV. They had shown that they were giving a Ikall smart watch along with a power bank and a bluetooth speaker and were charging Rs 1299.00 for it plus Rs200 delivery charge. Upon arrival of the product we persisted to open it and see, but the courier boy said he won't return the product once it is opened. We paid the money. When we opened it. The promised power bank was not in the packet. We immediately lodged a complaints regarding it in their costumer mail id but they are not responding to it.
Product order No:[protected]
Date of order: 31.05.2017
Product: Ikall smart watch
Name of costumer: Pranita Sharma
Block D Gokul Apartment
3rd floor, Punjabi para Siliguri Westbangal India
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Jul 15, 2017
Complaint marked as Resolved 
HomeShop18 customer support has been notified about the posted complaint.
Verified Support
Jun 08, 2017
HomeShop18 Customer Care's response
Dear Customer,

Apologies! Kindly share order/suborder number for us to assist you further.

Regards,
HomeShop18
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