[Resolved]  Homeshop18 — enough is enough now. ms neeti mishra.

Address:Noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

[hs18 care #2310879] i have to make legal complaint on homeshop18 on indian consumer site because its enough now my order number [protected]. You guys have crossed all the limits of patience i have clearly informed you that i would be out of station after 14 may. I had requested you to make urgent delievery of my product but you guys dont want to lissen any thing all you guys are saying wait till 15 may but enough of it now. Even my order is not dispatched its beeen more than 1 week now and now it is showing delayed even today i got a message that my order is delayed due to operational issue i dont care what the hail it is now. Ms neeti you have given me commitment in 9 may dont worry your item will be shipped till 10 may forsuee. All you guys are replying that we have sent an email to concernt team dont worry your product will be diapatched in 48 hours. All also your coustmer care empolye are not understandable and sounds knowlegable. Its just wasteing of time to cordinate to your support team. I have sent lot of emails everytime you are replying your order has been proceed and will reach to you soon. But enough of it now i am really frustrated to your coustmer support for your reference i am attaching the screensort and dont tell me to request my patience an all that shatttt.. Order delayed: due to operational issues, delivery of your order is delayed. Product will now be delivered by[protected], please accept our sincere apology.
+1 photos
Was this information helpful?
No (0)
Yes (0)
May 21, 2019
Complaint marked as Resolved 
Item got delievered but i still hate their coustmer service .
HomeShop18 customer support has been notified about the posted complaint.
May 11, 2019
Updated by 99o
They said to wait for 1 week approx .so lets and see.
May 12, 2019
Updated by 99o
But plz note that no matter how it should be dispatched till 13 may.
Verified Support
May 12, 2019
HomeShop18 Customer Care's response
Hi Adarsh,

We apologize for the inconvenience you faced related to the product delivery. As per our earlier verbal communication. i would like to inform you that we are trying our level best to deliver your product as soon as possible. Kindly allow us next 5-6 working days for the same. It is always our endeavor to deliver the products within promised timeline. Appreciate your co-operation.

Team HomeShop18
Neeti Mishra
May 12, 2019
Updated by 99o
Plz note you have time till thrusday to deliever the product ..as per your reply on 9 th may on facebook to wait for 6 days so 2 days has been passed
Verified Support
May 21, 2019
HomeShop18 Customer Care's response
Hi Adarsh, Apologies for inconvenience. We would like to inform you that as per our records your order has already been delivered to you at your given address on May 20, 2019. In case of any further query, you may call us at[protected], Monday to Friday between 10 AM to 6 PM.

Team Homeshop18
Neeti Mishra
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HomeShop18
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    64%
    Complaints
    3449
    Pending
    350
    Resolved
    2012
    HomeShop18 Website
    HomeShop18 Address
    7th floor, FC-24, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
    View all HomeShop18 contact information