[Resolved]  Homeshop18 — fake calls and misbehavior

Address:226014
Website:homeshop18.com

Dear sir / madam

I m a frequent buyer of homeshop18 products. From the last few months when i purchase any product from your company. After few days of delivery i get calls from few numbers (Ex. [protected] / [protected]) they say that they are calling from homeshop18 and you have won a tata safari car in lucky draw of company.

To claim your prize deposit a sum of rs. 12500 in a account of their (They provide the details of account as well). When i refuse they start abusing very badly.

I have already complaint to your homeshop 18 helpline numbers but you people don't take it seriously.

My concern is that who leaks my personal information to them, as they have even my home address, my contact no. And even the order no. Of the product. More important is that when they call, even truecaller tells that calling is coming from homeshop18, how is this possible. Without the involvement of your company.

This is really disgusting as you people are leaking my personal information and they are abusing me badly.

This is absolutely no acceptable, i will be taking legal action against your company for leaking my personal information because all this is not possible without your company involvement.

Rgds
Ajay yadav
Mob - [protected]
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Sep 7, 2017
Complaint marked as Resolved 
HomeShop18 customer support has been notified about the posted complaint.
Verified Support
Aug 03, 2017
HomeShop18 Customer Care's response
Dear Customer,

We regret the inconvenience caused to you. We are equally surprised and dismayed at how these calls or emails contain your Order details. We would request you not to fall prey to any fictitious offers / lottery winnings or Promotions through letters, e-mails, phone calls and SMSs etc.

Homeshop18 never asks customers to deposit money into any account and if TDS has to be paid it only needs to be paid into Company’s official account. If you faced these issues on calls, you may lodge an FIR either with the Police or Cyber cell.

Regards,
HomeShop18
Complaint comments 

Comments

I ordered 5 sets untitched salwar suit mistakenly, i cancelled the ordered next day and asked to refund the money but the amount did not refunded in my account though the msg was received as refunded, now i request you to send me the product and no need of refunding of money...hoping you that i will get the product in time at my given address...

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