[Resolved] Homeshop18 — fake sms on lucky draw | |||||
Hi, i have initially ordered one item back in march and i returned the item because it was not up to the mark and they issued me a coupon for the same. But surprisingly i received a call few days after and was informed that that i have been selected for a lucky draw to either receive cash of 1200000 or a tata safari but i did not respond as i know its bogus. I again placed an order for portable sewing machine with my pending refund coupon but they cancelled my order automatically without giving me any information. But again surprisingly i received calls stating i won lucky draw for exactly the same thing mentioned earlier. I again did not responded. I have placed order for the same product that portable sewing machine in april and this time also they cancelled it automatically without citing any reason but i received a message again this time for a lucky draw and i understood this is happening after i place order with your company. So you people are leaking customer information and i called your customer support and they say they dont leak any info. So i decided to talk to the person who sent me lucky draw message. That person gave me a personal bank acount number and asked to transfer money totaling 12000. At last we ended up abusing each other. Finally i decided to use my pending coupon for the same amount on june and placed order for the same item thats portable sewing machine again i have received a message for lucky draw today and the message sender name shows "mdhmshop". Therefore i am sending this detaiks to you guys to let you know i am filing a official complaint in the honorable court of law in the counsumer complaint and for any further details you may contact my lawyer "shiv prasad". Was this information helpful? | |||||
Jul 8, 2018 Complaint marked as Resolved HomeShop18 customer support has been notified about the posted complaint. Verified Support Jun 07, 2018 HomeShop18 Customer Care's response Hi Jenny, We apologize for any inconvenience this might have caused. We would like to assure you that we announce the lucky draw winner's name on TV channel and our website(Link -https://help.homeshop18.com/hc/en-us/categories/[protected]Promotions-T-C-and-Winners). We would also like to inform you that we never share your information with any unauthorized external agencies/partners, and we have this issue being investigated through government agencies. For further queries and quick response, you may call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM. Team HomeShop18 Shubhra Singh | |||||
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