Homeshop18 — Fake website

Address:

New Delhi, Delhi

Hi, I have place an order [[protected]] on home shop 18 on 21st may. I have been notified by them that my product will be deliver to me within 3 working days. I have place this order because i am going out of station on 30th may and i need a rucksack bag for my trip. But till 26th may i didn't get my product and not any dispatch details. So i start calling there costumer care and all the agents i have spoke with, assure me that my product is ready and will be dispatch soon. But by 28th i never get any product dispatch information, so i again call and spoke with their supervisor who assured me that it will be done on priority and i will get my product ASAP. But that never happen and i have to arrange separate bag from market for my trip. And while i am leaving Delhi on 30th may i got call from their end saying that there is some technical glitch while placing order, so they are refunding my money and i need to replace my order. I told that agent i am not in a position to re-place the order as i am in bus and leaving Delhi and told her to get my product dispatch against same order no which you have generated on 21st may. But after that i got an email from there end that refund has been processed. But i never asked them for refund. All this make me ditched, betrayed and frustrated by home shop 18. They always gave me fake promises starting from placing an order till dispatch details. Please take some serious action against this fake website.