Homeshop18 — Faulty Product and not ready to replace or giving solution for this

Address:New Delhi, Delhi

Hi I have ordered a mop from Homeshop18 Order no.[protected] so far 3 times i have contacted him for replacement or solution, that product is not working properly but every time they registered a new compliant and do nothing on it complaints number are 1. 94180865 2. 93863155 3. 93976801 Please do the needful on urgent basis. Regards Manish Tiwari
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Hi Manish,

Sorry about the Inconvenience and delay. Arranging for reverse pick up and will have some one calling you.

Regards,
Homeshop18
Hi

On every complaint number i heard this statement that some from homeshop18 will call me for soultion
I am waiting for that call since i regestered first complaint

Regards
Manish Tiwari
HI

Homeshop18 having the worst customer care support
It almost 15 days i am continuously calling to them writing mail to them but no step has been taken so far.
Pathetic experience with homeshop18 so far.
I even loose all hope that faulty product could be replace

Regards
Manish Tiwari
Hi Manish,

As per the update, replacement has been delivered yesterday through Safe express courier, awb 37216403.

Kindly confirm.

Regards,
Homeshop18
Hi

Thanks for the replacement of product, yes i received it yesterday and its working perfectly now.

Regards
Manish Tiwari

Complaint of scratched tablet

A tablet has delivered today 2.30 pm at my home address at yamuna Nagar when it is opened it found scratched and seems to be used tablet
So please either change it with new tablets or refund me my payment. For a good business terms it is not a good business practices so it is requested to take immediately action

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    7th floor, FC-24, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
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