[Resolved]  Homeshop18 — handi set

I ordered 2 sets of Handi Set, red and blue color for Rs.1199 each from HomeShop18 previous year. 1 set which is of blue color is defective. I had made complain against it and in reply they told me to return the set on terms of giving me coupon of Rs 1199 for next free shopping which will be expired on Nov 2026.
Unluckily my mobile phone got damaged and i lost that coupon code.
Now I called them back asking the coupon code again, but they are not sending me code saying that the code is expired. Also my name and my order is registered there.
I request to provide my money back and I assure that that was my last shopping from that show or site.
I request a needful action against this.