[Resolved] Homeshop18 — handy stitching machine

[Resolved] Homeshop18 — handy stitching machine

R Rishaaa from Mirzapur, Uttar Pradesh

Hi, Handy Stitching Machine is worst product I have received from HSP. From the very 1st day it's not working. While complaining on customer care they provide Felix Number Which is not responding by anyone. No one is taking responsibility of this machine. Very disappointed From HSP service. Guys pls never ever take this product Home Shop. I want to return it. BUT THEY were ignoring it. Very bad experience faced from my side. Was this information helpful? No (0) Yes (0)
Aug 28, 2018 Complaint marked as Resolved HomeShop18 customer support has been notified about the posted complaint. Verified Support Jul 23, 2018 HomeShop18 Customer Care's response Hi Risha, Please accept our apologies. We will like to make the shopping experience better for you. Please provide your order or sub -order number or call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM. Team HomeShop18 Shamsuddin Malik Jul 23, 2018 Updated by Rishaaa I got the call from service center on 20th July and she told me that I got another call within 72 hour which is completed now. I have not get any call from service centre. I request you to pls take this product back from me gave me my money back. I am stuck of all these things. My order id is [protected]. Jul 27, 2018 Updated by Rishaaa Not get any response till now. Again from last two days I am calling on HSP customer care but they were unable to resolve my query even they are not transferring my call to senior management. The Felix company number is also not reponding. Any one pls help. Aug 01, 2018 Updated by Rishaaa Again not satisfied with HSP customer care. They are unable to resolve my query. They put my call on hold for long time. Is there any other way to complain against them pls tell me. Very very disappointed. For reference I am attaching the call details. Someone pls help me.
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