[Resolved]  Homeshop18 — HomeShop 18 - Refund Issue

Address:

Gautam Buddh Nagar, Uttar Pradesh

I’ll not take much of your time, I actually need some help in obtaining a refund from Home Shop18. I always thought that HomeShop 18 is a trustworthy company so did not expect this from them. But now some 3 weeks have elapsed and customer service team was not able to mention, what is happening to the refund. By the way it was by credit card. The mail which i recieved from HomeShop 18 is as below. Hi, This with reference to order no.[protected] placed with you dated 13th July 2014, worth almost Rs 1885 out of which three items could not be delivered for which I got a mail on 2nd Aug 2014 for refund of Rs 757 in all. I have still not recieved the money in my account. Can you pls confirm as to how much time it would take for the processing. The details are: 1. The Gruffalo Activity Book - Rs 232 2. Food Coloring Book: For Kid's Ages 3 to 10 Years Old - Rs 359 3. Bumper Colouring Books Pack 1 (2 Titles) - Bumper Col. Part 1, 2 - Rs166 Thanks Neeta [protected]